Billing Assistant

Promise Community Health Center seeks a full-time Billing Assistant for its comprehensive, growing health center in Sioux Center. The Billing Assistant is responsible for assisting the Billing Manager with day-to-day billing operations.


Responsibilities will include:

  • Performing daily patient check-out procedures, including verifying insurance on claims and troubleshooting incomplete or inaccurate claim data.
  • Verifying daily patient insurance eligibility for scheduled patients.
  • Working claim denials in a timely manner, including contacting insurance companies to verify benefits, if applicable, and contacting patients regarding plan benefits.
  • Filing and processing all dental claims, working closely with both the billing manager and the dental coordinator to ensure timely filing.
  • Reviewing and approving sliding fee adjustments requested by outreach and front office staff.
  • Reviewing and approving other adjustments as applicable and assigned by Billing Manager.
  • Processing daily insurance receipts, posting remittances/explanation of benefits and scanning insurance checks.
  • Reviewing outsourced lab invoices.
  • Providing customer service regarding collection issues for past due accounts.
  • Working with the office receptionist staff and office supervisor to assure accurate and ongoing collection for established payment plans with patients.
  • Providing backup and assistance in the registration process for the front office receptionist/scheduling staff when necessary.

Qualifications include:

  • High school diploma is required.
  • One or more years of basic billing experience is preferred.
  • An ability to communicate verbally and in writing and computer literacy are required.
  • An ability to work as a team member, establishing effective relationships with patients and staff, and to work well with low-income populations in a respectful manner is required.

Applications will be accepted until the position is filled.


Please apply online or send a resume and letter of interest by email to or by mail to: Promise Community Health Center; 338 1st Ave. NW; Sioux Center, IA 51250. For more information, call 712-722-1700.


Promise is an equal opportunity employer.



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